Phone: (641) 423-2412

AMS Support Agreement and Additional Charges

 

Support Agreement:

Brakke Implement is committed to providing our customers with the service and support needed to maximize the use of their AMS equipment and keeping customers on the leading edge of John Deere’s AMS technology.  To do so Brakke Implement is offering three AMS service Agreements.  These agreements were designed to assist our AMS customers in maintaining and receiving the extra value out of AMS products.  The AMS Service Agreements may be renewed yearly.

AMS Basic Package $300.00/year

  • Software updates winter & summer in-store only
  • Phone & Email support on all AMS Products
  • Annual AMS Training – held at the Dealership

AMS Gold Package $600.00/year

  • Software updates twice per year – winter and summer
  • On-farm visits twice per year, including the following:
  • Setup GreenStar components for planting and harvesting
  • Update KeyCard applications
  • Evaluate GreenStar components for potential problems
  • Renew SF2 subscriptions (customer must provide means of payment)
  • Answer any potential AMS related questions
  • Phone & email support on all AMS products
  • Annual AMS Training - held at dealership
  • Set-up & evaluate JD Link to maximize efficiency (alerts, machine call frequency, dealer access & geo fence) setting
  • Loaner AMS Equipment – where it applies

AMS Gold Plus Package $750.00/year

  • Will have access to 800 GreenStar support line ($299 value)
  • Software updates twice per year – winter and summer
  • On-farm visits twice per year, including the following:
  • Setup GreenStar components for planting and harvesting
  • Update KeyCard applications
  • Evaluate GreenStar components for potential problems
  • Renew SF2 subscriptions (customer must provide means of payment)
  • Answer any potential AMS related questions
  • Phone & email support on all AMS products
  • Annual AMS Training - held at dealership
  • Set-up & evaluate JD Link to maximize efficiency (alerts, machine call frequency, dealer access & geo fence) setting
  • Service Advisor Remote – explain the benefits & apply if applicable
  • Unlimited Remote Display Sessions (where available)
  • Loaner AMS Equipment – where it applies

Additional Charges:

  • Phone support $25.00/issue (charge for non-service agreement customers)
  • Service calls $100.00/hour plus mileage.
  • Software
  • AMS Component Software
  • SSU, SRC (includes software updates for AutoTrac Curve Track and Swath Control Pro. Does not include SSU updates for Track vehicles as this service will be provided by the service department)
  • Diagnosing AMS Component issues
  • Displays, receiver, KeyCards, mobile processors
  • AutoTrac, Field Doc, Harvest Doc, GS2
  • Apex Desktop Software - $100.00 trip charge, setup and input data $80.00 per hour (min ½  hr) and $.10/acre mapped
  • Inputting setup information into Apex
  • Save information to card
  • Import in shapefile boundaries and aerial phones (must have boundaries of fields)
  • Input prescription maps into Apex
  • Unload data into Apex
  • AMS Component Software Update (in-store) $150.00

Additional Service Information

All hardware-related issues will be taken care of by the service department, repairs will be charged at an hourly rate by the service department.  Examples of hardware-related issues include broken wiring harness, failed sensors (moisture, mass flow, flow meter, steering sensor, etc.).  Other issues may apply.

Note

Service calls requiring technician repair and/or diagnostic work are not included and will be charged normal shop rates.

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